Frequently Asked Questions
U.S ORDERS
Please allow 5-7 business days for your order to be delivered. You can check your tracking number for updates or email us.
INTERNATIONAL ORDERS:
Please allow 7-15 business days for delivery.
SHIPPING POLICY
THE PRODUCTS WITH PRE-ORDER ARE SOURCED FROM OVERSEAS MANUFACTURERS. PLEASE ALLOW FOR AN APPROXIMATE PROCESSING DURATION OF 2-3 DAYS, WITH AN EXPECTED SHIPPING TIMEFRAME OF 2-3 WEEKS FOR YOUR ORDER TO BE DISPATCHED. IF YOUR ITEM IS NOT INCLUDED IN THE CURRENT SHIPMENT, IT WILL BE DISPATCHED IN THE NEXT LOAD. YOUR PATIENCE IS HIGHLY APPRECIATED
We do everything we can to ship orders ASAP, so if you there's a mistake with your order, please contact our support team ASAP. mre.apprl@gmail.com
CAN TAKE UP TO 2-3 WEEKS AFTER THE RELEASE DATE TO BE COMPLETED AND SENT OUT TO YOU, IF ANYTHING CHANGES I WILL POST ALL UPDATES! MOST ITEMS ARE MADE TO ORDER AND SHIP OUT IN LOADS ALL PRE MADE ORDERS GO OUT 2-3 DAY TIMEFRAME! ®
• All major credit cards, as shown at checkout
• PayPal: if you do not have an account yet, you can create one while shopping with us
• Apple Pay, Google Pay, Samsung Pay
Please note that your billing address must match the address on your credit card statement.
We do not currently offer returns or refunds. We do offer exchanges for different sizes and defective hoodies.
You can request an exchange by emailing mre.apprl@gmail.com
Once you place your order online, you will be able to see the details of the purchase through the email you provided us, or in the Shop App.